Key Features

• Custom WhatsApp Links Easily create personalized links that direct customers to a pre-filled WhatsApp chat containing your contact information and a predefined message, making it simple and quick for customers to start a conversation.
• Initial Messages Set up custom initial messages to greet customers or provide instructions when they open a chat. This ensures clarity and saves time for both parties.
• Analytics and Tracking Track the number of clicks on your chat links and gather engagement metrics to better understand customer behavior and optimize communication strategies.
• Integration with Services Combine the Chat Service with other ByWhats.App features, such as Form Service or Links Service, to build a unified and efficient communication system.
• Country-Specific Support Expand your global reach by adding phone numbers with country codes, enabling you to connect with international customers seamlessly.

Benefits

• Improved Customer Interaction Offer your customers a simple and direct way to communicate with you through WhatsApp, enhancing the overall customer experience.
• Time-Saving Save valuable time by using pre-filled messages and direct links that reduce unnecessary back-and-forth communication.
• Global Reach Support for international phone numbers ensures that businesses can connect with customers from around the world.
• Enhanced Engagement Personalized messages create a more meaningful user experience and foster stronger, long-lasting customer relationships.

Use Cases

• Customer Support Handle customer queries, complaints, or requests efficiently and professionally through WhatsApp.
• Sales and Promotions Send product details, promotional offers, or exclusive discounts directly to customers via WhatsApp to boost sales.
• Event Invitations Share event details or personalized invitations with customers or team members, ensuring they have all the necessary information in one place.